Privacy Policy

At Paula’s Bakery, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data when you interact with our website, place an order, or contact us:

• Full name

• Address and delivery details

• Email address and phone number

• Payment details (processed securely via third-party providers)

• Business information (for wholesale customers)

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver your orders

• To respond to your enquiries and provide customer support

• To send important updates about your purchase or service

• For legal, compliance, or regulatory reasons

• For marketing, only if you have given your explicit consent

3. Sharing Your Data

We do not sell or rent your data to third parties. We only share information with:

• Delivery providers to ensure accurate and safe delivery

• Payment gateways for secure transaction processing

• Legal authorities, only if required by law

4. Data Storage and Security

Your data is stored securely and is only accessible by authorised personnel. We use industry-standard security measures to protect your personal information from unauthorised access or disclosure.

5. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of incorrect or incomplete data

• Request deletion of your data

• Withdraw consent at any time

• File a complaint with the Information Commissioner’s Office (ICO)

6. Cookies

Our website may use cookies to enhance your browsing experience. You will be informed and given the option to accept or manage cookie preferences upon your first visit.

At Paula’s Bakery, we respect your privacy. We only collect the personal data we need to process your orders, improve our service, and keep in touch with you (with your permission).

We never sell your information and we keep it safe in line with UK data protection laws. You can ask to view, change or delete your data at any time.

For more details, please see our full Privacy Policy or contact us directly.

En Paula’s Panadería utilizamos cookies para mejorar tu experiencia en nuestra web, analizar el uso del sitio y ofrecerte contenido personalizado.

Al usar nuestro sitio, aceptas el uso de cookies. Puedes gestionar o rechazar las cookies desde la configuración de tu navegador en cualquier momento.

No almacenamos datos personales sensibles mediante cookies.

Para más información, consulta nuestra Política de Privacidad.

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