Terms & Conditions

Welcome to Paula’s Bakery. By accessing and using our website or placing an order, you agree to the following terms and conditions:

1. Orders & Payment
All orders must be paid in full before dispatch. We reserve the right to refuse or cancel any order due to errors in product information, pricing, or stock availability.

2. Products
We aim to describe and display all products as accurately as possible. However, slight variations in appearance, weight or ingredients may occur due to the handmade nature of our goods.

3. Allergens & Ingredients
Allergen information is available upon request. It is your responsibility to inform us of any allergies before placing an order.

4. Delivery
We strive to deliver within the stated timeframes, but delays may occur due to circumstances beyond our control. We are not liable for late deliveries once the order has been dispatched.

5. Returns & Refunds
Please refer to our Refund Policy for full details. Perishable items may not be returned unless damaged or faulty.

6. Intellectual Property
All content, including logos, images and text, is the property of Paula’s Bakery and may not be used without permission.

7. Privacy
We respect your privacy and handle all personal data in accordance with our Privacy Policy.

8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our website implies acceptance of any changes.

For any questions or concerns, please contact us at: paulasbakery280@gmail.com or call: 07857070212